Incorrect guide!?

[#1]

Thanks PeeGee.
so as i understand your post the 4 ports on my router are usable and one isnt tied up being used by fibre modem ?
wayne

[#2]

Bother, my crystal ball is on the blink 
As you previously specified a "fibre router" but didn't give a model, I am assuming it has 5 RJ45 sockets with one a different colour and identified in the "quick start guide" as the WAN port  If so, then you have the full 4 LAN ports and 1 WAN port for connecting to the fibre modem. However, if your sockets are 4 RJ45 (8P8C) and 1 RJ11 (6P2C) or RJ14 (6P4C)*, then it's an ADSL modem/router and you will lose one socket when it is reconfigured for fibre use.
* ie 6 position 4 contact.

[#3]

ouch ... now i,m really confused ... will have to look when i get home from work  .
the router i have is for fibre  and was sent from P/N if that helps

[#4]

It depends when you were sent it. If recently it will be the 582n and will have been reconfigured as explained by PeeGee, so it will have one of the LAN ports reconfigured to be a WAN port and have 3 remaining LAN ports (+WiFi of course).

[#5]

Hi waynem,
Looking at your account it is a 582n we sent out, so will only have the 3 useable LAN ports as the 4th will indeed be for the modem.

[#6]

Matt, please also see my reply #11. Thanks.

[#7]

It is linked to from the main help and support page: http://www.plus.net/help/?home=helptop - the link is just under the categories
Re the search though, what were your search terms? I tried 'welcome pack' and that didn't show it so will try and get that added.

[#8]

Oo-err, I should have gone to specsavers 
The search term I tried was Plusnet-Handbook and assorted combinations of same would you believe