Is your phone service with Plusnet? If not, why not?
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Is your phone service with Plusnet? If not, why not?
06-06-2013 11:40 AM
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The subject line should say it all really.
We're interested to find out how many of you have our Home Phone service and for those of you that don't, what your reasoning is?
Feel free to use the voting buttons but we'd appreciate a quick post from anyone that doesn't have their phone with us to say what their reasons are for not moving it to Plusnet.
This thread isn't intended as a Q & A so if you've a question about the service then please ask it in a new thread.
We're just trying to find out what forum-goers primary reasons are for not having their phone service with us.
Thanks.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 11:56 AM
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Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 12:01 PM
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As you might expect this gives me free weekend and evening calls.
The cost to me is, including line rental, £15.45
So it's much of a muchness.
I would be tempted to move my phone to PlusNet for neatness sake, but, as I've stated elsewhere,
I'm considering moving my internet service (after 11 years with PlusNet! Sob!) to BT to get BT Sport.
Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 12:05 PM
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It's what happens when there's a problem that means I won't move. BT Retail are far, far, far, far quicker in reporting the issue to "their suppliers" than Plusnet. BT give free diversion to a mobile if you are unable to receive incoming calls.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 12:41 PM
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Each time I look there's so little in it (in fact bt were cheaper) when taking the free caller id into account and don't use 1571.
There would have to substantial benefit for me to move, as there's always the risk something could go wrong and the grief one would get for that it isn't worth the effort.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 12:43 PM
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Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 12:56 PM
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Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 12:57 PM
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Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 1:47 PM
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Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 2:00 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 2:02 PM
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Quote from: alanf On Plusnet LRS at present so no immediate plans to move but when it ends I may consider a move back to BT. The last time I looked the price difference was not great after having to pay for Caller Display. BT also offers, at a price, a larger range of add-on services (flexible call barring options for example).
Quote from: jelv BT Retail are far, far, far, far quicker in reporting the issue to "their suppliers" than Plusnet. BT give free diversion to a mobile if you are unable to receive incoming calls.
Both of these!
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 2:18 PM
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Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 2:20 PM
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All that for around £16 p.m. rising to £26 p.m. after 6 months. Asked BT for equivalent package, and was quoted £57 p.m. Plus it made sense to me to have everything in one neat little package!!
Tony.
Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 2:26 PM
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+ Line rental surely ? or LRS in advance.
Quote All that for around £16 p.m. rising to £26 p.m. after 6 months
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Is your phone service with Plusnet? If not, why not?
06-06-2013 2:31 PM
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Tony.
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