It would of been nice of PN to make an announcement for planned maintainence
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Re: It would of been nice of PN to make an announcement for planned maintainence
08-04-2014 7:29 PM
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If you really want to be pedantic about it, there isn't an Announcements thread - there's the Announcements board which contains various threads.
Re: It would of been nice of PN to make an announcement for planned maintainence
08-04-2014 7:41 PM
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F.Y.I
There are plenty of your posts in relation to being pedantic, therefore you're the only one being pedantic
I do not wish to be pedantic over it as Board / Thread = Same Shelf (Named announcements) should be used for the purpose it was intended
However to be more accurate
The Board called Announcements should contain a Thread informing the forum members of the planned maintenance
Re: It would of been nice of PN to make an announcement for planned maintainence
08-04-2014 7:51 PM
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Go to the bottom of any community page and click service status what could be quicker also RSS feed or Twitter!
I don't want emails for areas or exchanges I'm not interested in
To be is to do - Kant
do be do be do - Sinatra
Re: It would of been nice of PN to make an announcement for planned maintainence
08-04-2014 8:01 PM
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In respect of email(s)
They should only be sent out to those who have ticked the box to accept them
Or
For only those that will be affected by said maintenance
Still waiting for PN's answer at this time
Re: It would of been nice of PN to make an announcement for planned maintainence
08-04-2014 8:31 PM
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Quote from: TORPC The Board called Announcements should contain a Thread informing the forum members of the planned maintenance
Why should it? Because you say so? It's clear from even a cursory glance at the forum that it's not used to make people aware of planned maintenance to exchanges. There are systems that PN use to make people aware of such maintenance and you're free to make use of them. If you don't wish to do so then that's your prerogative but you will have to live with not being kept updated on planned maintenance.
Re: It would of been nice of PN to make an announcement for planned maintainence
09-04-2014 9:32 AM
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We don't post about Planned Maintenance on our Announcements board as this information can be found elsewhere.
To confirm it can be found on our website in our Service Status section - http://www.plus.net/supportpages.html?a=2&?helpheader=servicestatus
If you can't access our webpage then information can also be found here: http://usertools.plus.net/status/status.xml
Also, an archive can be found here: http://usertools.plus.net/status/archive/
Re: It would of been nice of PN to make an announcement for planned maintainence
09-04-2014 6:00 PM
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However that clearly still does not answer, my original question, that has seemingly been ignored yet again
I make a proposal that PN will have a re-think & will update the Announcement forum board / thread in future
ISP PN are / Politicians PN are not
The question(s) again to please be answered by PN staff
Quote from: TORPC May I ask WHY do WE have to SIGN UP for SOMETHING we DO NOT use them when we USE the FORUM that announcement(s) can be made in the respective thread ?
<snip>
Alternatively can Plusnet staff state what reason(s) their Announcement thread is actually for
Re: It would of been nice of PN to make an announcement for planned maintainence
09-04-2014 8:17 PM
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You have a particular view on how Plusnet should operate some of their services which is not always shared by the Community at large.
I for one would rather see any spare development resource spent on higher profile problems - like the erratic performance of the Forums.
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: It would of been nice of PN to make an announcement for planned maintainence
09-04-2014 8:47 PM
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I am not being bombastic at all
I was highlighting the actual question(s) that had not been answered by PN staff
Re: It would of been nice of PN to make an announcement for planned maintainence
09-04-2014 10:35 PM
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The announcement boards threads of real note would be lost amongst the mire of maintenance updates.
Really don't see what your problem is here.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: It would of been nice of PN to make an announcement for planned maintainence
10-04-2014 5:35 AM
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Re: It would of been nice of PN to make an announcement for planned maintainence
10-04-2014 8:20 AM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: It would of been nice of PN to make an announcement for planned maintainence
10-04-2014 8:53 AM
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We historically had a service status/planned maintenance board when the forums were part of the portal, however this received a tiny (and I mean tiny) number of views so we didn't move it over when Community was created.
We were talking about possibly reintroducing one but as there are currently so many other ways to get this information, it's not something that we're currently planning to change.
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