JL unlimited broadband query
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- JL unlimited broadband query
JL unlimited broadband query
31-07-2013 1:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
On the JL FAQ the table says all traffic is line speed 24/7
https://www.johnlewisbroadband.com/faq/
The next table below "how does it work"
And then you get this this bit
Managed: Traffic which will usually run at line speed, but may be limited in the busiest periods
This is very badly worded in my view.
Is it meant to mean what is on the PN site: ?
What this means: at busy times, higher priority queues will take bandwidth from the lowest queue(s) currently in use (but never enough to take the lower queue below its minimum bandwidth allowance).
http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml
What is defined as busy periods ?
So in the FAQ we have gone from full line speed for everything, to then certain activities maybe managed when things get busy.
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: JL unlimited broadband query
31-07-2013 1:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
"Same price wherever you live
Unlike some other broadband providers, our prices are the same for everyone regardless of where you live."
Re: JL unlimited broadband query
31-07-2013 2:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: I I assume the JL unlimited and PN unlimited (adsl) are the same package ?
Almost certainly NOT. JL unlimited pre-dates the Plusnet unlimited offering and the JL terms and conditions may be quite different from those used by Plusnet.
Re: JL unlimited broadband query
31-07-2013 3:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The JL faq is not clear about traffic shaping
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: JL unlimited broadband query
01-08-2013 8:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: JL unlimited broadband query
01-08-2013 9:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: JL unlimited broadband query
01-08-2013 9:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
"Managed: Traffic which will usually run at line speed, but may be limited in the busiest periods" that suggest traffic shaping to me .
The information contradicts each other
Chris can you clarify the above please
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: JL unlimited broadband query
01-08-2013 9:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So you're on a 20Mb line. You're streaming at 4Mb, that leaves 16Mb for lower priority stuff.
Re: JL unlimited broadband query
01-08-2013 9:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I thought that might be the case, do you not think that wording needs to be changed to be more clear.
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page