Lost 95% of my download speed!

[#1]

Hope my ticket is answered a lot quicker than my last experience of logging a fault!

[#2]

cornwallsurfer,
Your ticket is in the right pool so we'll be picking this up ASAP.
Do let me know if you have any difficulties.

[#3]

Thank you Adam. Much better now. Sorted very quickly.  

[#4]

[#5]

Was hoping we'd get that sorted quickly for you. Good news