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Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Quote from: grumpybob
How on earth did this happen

See here for why
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,924
Thanks: 862
Fixes: 223
Registered: ‎27-04-2007

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Things appear to be coming back up now.
Apologies again, we're doing what we can right now to restore power at the affected data centre.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Wrong Still Off Line:
Webmail
https://webmail.plus.net/ - Still off line
Pay As You Host
https://payh.plus.net/ - Still off line
Dyslexia Health Education Association Forum
http://www.dhea-forum.org.uk/ - Still off line
[Edit]
@Adam, Can I have an Answer to my Question?
Quote from: Midnight
@Adam, Why is there no fale over to say to the London Data Centre?  This is not the first time that this has happened.
Anonymous
Not applicable

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Of all my PlusNet bookmarked web pages, 25 are not working, just getting the log-in page, which doesn't work.
Only "How to Guides" seem to be ok.
This forum is the ONLY one working for me at the moment.
I'm so thankful my email is hosted off-site.
mathewlisett
Grafter
Posts: 127
Registered: ‎01-06-2011

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Invalid username or password. Please try again.
Make sure your browser allows cookies, otherwise you won't be able to log in.
hmm

sherbrooke-mn
Newbie
Posts: 3
Registered: ‎31-07-2007

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Both my Plusnet and Metronet portal logins are still being rejected
Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Still Off Line:
Webmail
https://webmail.plus.net/ - Still off line
Pay As You Host
https://payh.plus.net/ - Still off line
Dyslexia Health Education Association Forum
http://www.dhea-forum.org.uk/ - Still off line
VileReynard
Hero
Posts: 12,616
Thanks: 579
Fixes: 20
Registered: ‎01-09-2007

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

I can't see how much BROADBAND usage I have left.

"In The Beginning Was The Word, And The Word Was Aardvark."

Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Still Off Line:
Webmail
https://webmail.plus.net/ - Still off line
Pay As You Host
https://payh.plus.net/ - Still off line
Dyslexia Health Education Association Forum
http://www.dhea-forum.org.uk/ - Still off line
------- Now PlusNet's main site is back off line as well --------
https://www.plus.net/ ; - Off line
Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

PlusNet's forum went Off Line at 04:36
http://community.plus.net/forum/
Back up at 4:38
My main site is being sluggish
http://www.dhea.org.uk/
--------------- Still Off Line:
Webmail
https://webmail.plus.net/ - Still off line
Pay As You Host
https://payh.plus.net/ - Still off line
Dyslexia Health Education Association Forum
http://www.dhea-forum.org.uk/ - Still off line
PlusNet's main site
https://www.plus.net/  - Still off line
[Edit]
PlusNet's forum went back off line at: 04:56
http://community.plus.net/forum/
Back up at: 04:59
[Edit]
PlusNet's main site
Webmail
Pay As You Host
My Forum
Still off line at: 05:06 and I am off to Bed, with look it will be fixt by the time I get back from the Hospital
Anonymous
Not applicable

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

STILL not working at 6:30am.
Broadband Usage
Webmail
That's all I checked.
Update 6:35am, Broadband Usage now working ok
drj
Aspiring Pro
Posts: 1,118
Thanks: 37
Fixes: 1
Registered: ‎30-03-2011

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Update from my computer. Cannot access webmail on either SM or RC service but OE has just connected and downloaded 51 emails without a problem. A test email sent out from OE to Gmail has also been successful.
Chris
Legend
Posts: 17,724
Thanks: 597
Fixes: 169
Registered: ‎05-04-2007

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

We'll get an update out shortly, most services should be back online and working now though.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Nomadic
Grafter
Posts: 29
Registered: ‎05-11-2011

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

Hi, I didn't want to get involved by posting on this topic because I'm pretty sure that PN staff are doing their best to resolve the problems, however I do have some important queries.
If an email server is down are there mirror servers which are able handle incoming mail?
Am I likely to have lost any incoming emails during this outage?
I have been able to log on to my webmail but it does not tally with what has been downloaded to my Outlook email, should they be synced later on when the problems have been fully resolved?
journeys
Aspiring Pro
Posts: 3,829
Thanks: 44
Fixes: 1
Registered: ‎24-09-2008

Re: Member Centre Login failed Webmail is down as is RSS Feed of Service Status

09:40; I'm still getting 'time outs' logging into community.plus.net, anything else I should be doing?