Missed engineer appointments and denial of conversation with Customer service

Posts: 26,785

Thanks: 965

Fixes: 10

I think the OFCOM rules say the ISP must have ADR available, but it's up to the user as to whether they use it.

jelv (a.k.a Spoon Whittler)
Why I have left Plusnet (warning: long post!)
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)

Re: Missed engineer appointments and denial of conversation with Customer service