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More line speed problems.

pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: More line speed problems.

what does your PN profile show https://portal.plus.net/my.html?action=data_transfer_speed
then more questions from other members might be asked
Chris
Legend
Posts: 17,724
Thanks: 597
Fixes: 169
Registered: ‎05-04-2007

Re: More line speed problems.

Your profile on our side is correct and your on the right service offer. Which speedtest did you get that result from and can you try www.mybroadbandspeed.co.uk
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
longdriver
Dabbler
Posts: 23
Registered: ‎01-12-2008

Re: More line speed problems.

Hi, Current profile shows 7150 but this is estimated or so it says.
longdriver
Dabbler
Posts: 23
Registered: ‎01-12-2008

Re: More line speed problems.

I use Thinkbroadband speedtester, the PN site wont work  I used to have all my stats on there but they all vanished.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: More line speed problems.

the stats from the www.mybroadbandspeed.co.uk are stored in Cookies, so if you have cleared you cookies, your history goes.

What operating system are you on? and have you the latest Java installed, and I think Flash , It should work OK
longdriver
Dabbler
Posts: 23
Registered: ‎01-12-2008

Re: More line speed problems.

System is windows XP      Thinkbroadband uses java last update was about a month ago. PN speed test didnt work before update.  When it was working the results were very similar.