Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
My password
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- My password
My password
26-04-2010 9:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have just receilved two emails, supposedly from Plusnet. They have 'New Password for Forum' as the subject, and state:
This mail was sent because the 'forgot password' function has been applied to your account. To set a new password click the following link:
Are they genuine? It has been several weeks since I last posted to the forum, and at no time have I forgotten my password. In fact, I have just used my exisitng password to log in to send this.
Please would someone clarify what all this is about?
Many thanks.
Keith
This mail was sent because the 'forgot password' function has been applied to your account. To set a new password click the following link:
Are they genuine? It has been several weeks since I last posted to the forum, and at no time have I forgotten my password. In fact, I have just used my exisitng password to log in to send this.
Please would someone clarify what all this is about?
Many thanks.
Keith
7 REPLIES 7
Re: My password
26-04-2010 9:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you post the full header from the email with your address blanked out
Re: My password
26-04-2010 9:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It means somebody has used the forgotten password link on the home page having entered your forum user name. It probably means their username is similar to yours and they've forgotten what they have actually used (deekayw might be a candidate).
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: My password
26-04-2010 9:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Oldjim
I can view the full header in Thunderbird, but I cant find how to copy and paste it into a posting to you.
Sorry to be so dim!
If you can please tell me how to do it, I'll post it in the morning.
Cheers
Keith
I can view the full header in Thunderbird, but I cant find how to copy and paste it into a posting to you.
Sorry to be so dim!
If you can please tell me how to do it, I'll post it in the morning.
Cheers
Keith
Re: My password
26-04-2010 9:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello jelv. thanks for your reply.
Actually, now that I have looked at the full header, a couple of the lines read:
Received from [212.159.8.109] (helo=pih-relay08.plus.net) by pih-inmx19.plus.net with esmtp (PlusNet MXCore v2.00) id 1O6U72-00025U-ET for <me>
Received from [84.93.230.186] (helo=community03) by pih-relay08.plus.net with esmtp (Exim) id 1O6U72-0001Im-Bd for <me>; Mon, 26 Apr 2010 20:37:00 +0100
Most of the lines in the header refer to PlusNet
So your explanation may be correct.
Cheers
Keith
Actually, now that I have looked at the full header, a couple of the lines read:
Received from [212.159.8.109] (helo=pih-relay08.plus.net) by pih-inmx19.plus.net with esmtp (PlusNet MXCore v2.00) id 1O6U72-00025U-ET for <me>
Received from [84.93.230.186] (helo=community03) by pih-relay08.plus.net with esmtp (Exim) id 1O6U72-0001Im-Bd for <me>; Mon, 26 Apr 2010 20:37:00 +0100
Most of the lines in the header refer to PlusNet
So your explanation may be correct.
Cheers
Keith
Re: My password
27-04-2010 5:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, we can verify from our side of things that this seems to be genuine. I would change your password for now if you haven't already. As jelv said it may not be a cause for concern but do let us know if you see this happen again.
Re: My password
28-04-2010 9:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks, adam.
Password changed as you suggested.
Cheers
Keith
Password changed as you suggested.
Cheers
Keith
Re: My password
28-04-2010 9:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page