New User

[#1]

Blimey, I've not been with you guys long, and all's well at the moment.

But after reading this , I'm dreading it going t*ts up.

The main reason for signing wit Plusnet, was reading how good your customer service was (must've been old reviews)

So crossing my fingers (and toes)

I'm sure if prospective newbies read this, they'll shy away.

Moderator's note by Dick (Strat) Post split off to more appropriate board and retitled.

[#2]

PlusNet were Once the Better ISP for Support , Unfortunately Present management have decided that Quantity is better than QUALITY

[#3]

That thread does make for a poor experience. Let us know if you have any problems at all regarding your connection and I'll be sure to investigate.

[#4]

There are many here among us
Who feel that PN is but a joke

But we remember what it used to be.

I'm not alone, I'm sure, in hanging on for the present and seeing what happens if and when I get a problem.