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New customer connection support
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New customer connection support
05-02-2015 2:31 PM
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Absolutely fantastic support, thank you guys.
I was advised that I might be without broadband all day tomorrow for the switch from BT but, from first thing today, I had no internet connection. So potentially 48 hours with no connection.
Discussion with BT was useless.
Discussion with Plusnet led to completion of my connection within a few minutes.
If this is the level of service and support and that Plusnet provides, I am very pleased to be able to use your service now.
Don't let me down tho in the future!!
I was advised that I might be without broadband all day tomorrow for the switch from BT but, from first thing today, I had no internet connection. So potentially 48 hours with no connection.
Discussion with BT was useless.
Discussion with Plusnet led to completion of my connection within a few minutes.
If this is the level of service and support and that Plusnet provides, I am very pleased to be able to use your service now.
Don't let me down tho in the future!!
1 REPLY 1
Re: New customer connection support
05-02-2015 3:53 PM
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Welcome to Plusnet and the forums!
If you're in need of more excellent support always for advise here
Thanks for the feedback
If you're in need of more excellent support always for advise here
Thanks for the feedback
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