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No email recieved warning us of impending price rise on our internet package
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No email recieved warning us of impending price rise on our internet package
16-10-2013 4:09 PM
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We have just recieved our bill for this months internet useage and it has gone up without any warning. I know that you claim emails were sent to evryone but it sems many have NOT received them. Poor show Plusnet and not the way to treat long-standing loyal customers. We are now considering if other providers might be a better and cheaper option. Carry on like this and you'll be losing a lot of your customers. Not happy at all.
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Re: No email recieved warning us of impending price rise on our internet package
16-10-2013 5:24 PM
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Have you changed your email address from when you joined Plusnet and never updated it? You can also check any messages/tickets through your member center.
Re: No email recieved warning us of impending price rise on our internet package
16-10-2013 7:01 PM
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Moderator's Note
Thread locked in favour of http://community.plus.net/forum/index.php/topic,117014.msg1032208.html#msg1032208
Thread locked in favour of http://community.plus.net/forum/index.php/topic,117014.msg1032208.html#msg1032208
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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- No email recieved warning us of impending price ri...