No ticket reply poor services

[#1]

I know you may not know but when I send the faulty router back what bit of the post office do I take it to I live in bexhill and the bexhill post office has two parts, one is the main part for buying stamps and paying bills etc and the other is the side bit where you take a card or you collect parcels and their are postman their aswel?

[#2]

Whichever side you'd normally go to when you want to post something

[#3]

I've never been their to post anything before tho, I've always posted to a post box

[#4]

I would assume that if you visit the Post Office, they should be able to take it off your hands ready for Royal Mail to pick it up.

[#5]

well ask  when you get there as you should also get proof of posting - it is free

[#6]

When does my plusnet unlimited broadband contract end or where can I find out?

[#7]

It's due to end on 02/05/2014.

[#8]

If I upgraded my account to fibre broadband (up to 38mb or 76mb) how much would it cost all together with phone line and broadband?

[#9]

If you visit https://portal.plus.net/apps/account/change/5832607/CurrentAccount and go through your required options, this will show you the pricing for you.

[#10]

@rookey I think you should amend the thread title you've had nothing but brilliant service 

[#11]

What broadband speed am I paying for?

[#12]

You don't pay for the speed that you receive, you are billed for the product you are using which in this case is Unlimited. We aim to provide you the best speeds possible based on your speed estimate.

[#13]

Quote from: jasonfreeman

What broadband speed am I paying for?

As you are on ADSL not fibre, anything between 128kbps and 24Mbps.

[#14]

I'm suppose to be on plusnet unlimited up to 24mb but on my online plusnet account it says I'm paying for up to 7mb and I'm paying £4.50 for a call plan even tho I don't have a home phone I only pay for the phone line for my broadband?

[#15]

Subject to being totally wrong
I would assume that when you first signed up you ticked the anytime option
If you go to https://portal.plus.net/apps/account/change?bolWizReset=1 you will be able to change it to Evenings and Weekends or just Weekends - it depends when you joined - and that will get rid of the call plan charge