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None Existing Engineers ???

KevLFC
Dabbler
Posts: 11
Registered: ‎09-06-2014

None Existing Engineers ???

Ok. If any support are reading this i would like to know what is going on with my none existing services's and engineers that simply dont arrive.  Huh

i'am not spending another 5 mins on the phones trying to sort this out as i think 5hrs+ is to much as it is, my next call will simply be to another provider and PN will be cancelled for breach of contract as i haven't had any service for about 4 weeks now.

 

2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,110
Thanks: 1,762
Fixes: 498
Registered: ‎01-01-2012

Re: None Existing Engineers ???

Sorry to hear you've been having issues with your service.

I can see a engineers carried out some work at the cabinet this morning.

Let us know if you're still having issues.

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Chris
Legend
Posts: 17,724
Thanks: 597
Fixes: 169
Registered: ‎05-04-2007

Re: None Existing Engineers ???

It looks like your line has been stable since around 2pm yesterday:

 

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.