Not wanting custom??
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Not wanting custom??
25-02-2010 3:40 PM
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The username involved is vhewerdine.
Initialy there was a response on the contact us pages asking for the type of a account needed andto udate payment details for direct debit etc.
This was done and since then there has been no respose at all to the ticket. nearly two weeks!!
It does seem that Plusnet no longer needs any more custom?
If that is not the case then can someone please process the upgrade request for that customer?
Re: Not wanting custom??
25-02-2010 3:48 PM
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Very sorry about this, I'll get someone looking at the ticket asap.
Re: Not wanting custom??
25-02-2010 4:00 PM
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I did think it very unusual of Plusnet to be so lax
I will let the customer know that things should hopefully begin to move
Re: Not wanting custom??
25-02-2010 4:03 PM
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Re: Not wanting custom??
25-02-2010 4:05 PM
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Re: Not wanting custom??
25-02-2010 6:56 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Not wanting custom??
25-02-2010 7:12 PM
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Re: Not wanting custom??
25-02-2010 7:57 PM
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Re: Not wanting custom??
25-02-2010 7:59 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Not wanting custom??
25-02-2010 9:32 PM
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Sorry for the hassle and whilst slightly OT (Soz Adi) great to see you on the boards.
Re: Not wanting custom??
26-02-2010 10:47 AM
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The ticket has now been actioned and the customer can see the order tracker on their member centre page.
Quote from: Mark Sorry for the hassle and whilst slightly OT (Soz Adi) great to see you on the boards.
Nice to see that you are still with Plusnet Mark.
I don't get a lot of time these days to come on here but its good to see that the forums are still running well.
Re: Not wanting custom??
01-03-2010 2:59 PM
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