Offers not correct

[#1]

Just out of curiosity, I have checked what offers I could get from Plusnet. All I was offered was ADSL, despite the fact I am currently on FTTC, and can get FTTP - are BT Consumer trying to lose customers?

[#2]

John,

Is that just on the Plusnet site or is it the same on the BTw checker ?

[#3]

Just on PN, @MisterW . BTw (and my current provider) both say I can have FTTP - which I know anyway, as I have been notified by Zen, and the checker shows a 1-stage installation.

[#4]

as I have been notified by Zen,

How recently has FTTP become available ? I wonder if the PN site hasn't updated somehow ?

[#5]

It only became available last week - but why does it say I can't even get FTTC?

[#6]

but why does it say I can't even get FTTC?

Is your exchange Fibre priority ?

[#7]

Nope - I will PM details.

[#8]

What does the BTW DSL checker say?

[#9]

@Mustrum Thanks for that - I've already checked, and it says In I can get ADSL/FTTC/FTTP - as I know I can, but PN say i can only get ADSL, which I know is wrong, because the BTw checker AND my ISP say I can get ADSL/FTTC/FTTP. I actually saw OpenReach installing and checking the CBT's.

[#10]

@jab1    just thought there might be something hidden in the DSL checker.

On the other hand maybe it is PN winding down and all they are offering now 😇

[#11]

@Mustrum Nope - used that, this time using the recommended UPRN reference, and it says exactly the same as the BTw checker. Thanks anyway.👍

[#12]

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@Mustrum wrote:

@jab1    just thought there might be something hidden in the DSL checker.

On the other hand maybe it is PN winding down and all they are offering now 😇

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So they are winding down to an ADSL-only supplier then? 😂

[#13]

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@jab1 wrote:

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So they are winding down to an ADSL-only supplier then? 😂

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ADSL is all Plusnet offer in my area (guaranteed download speed of 2.5Mbps!)

But to be fair, that is all Openreach make available. Luckily we have an altnet.

[#14]

@jab1   maybe only on a regional basis, as when I checked my location this is all I can get 🤓

24 month contract

No phone line included
Why are landlines being phased out?

 Package and speed details

• 67.3Mb minimum guaranteed speed
• 17 - 18Mb estimated upload speed
• £0 activation fee, was £20
• Broadband only, no phone line required
• Hub Two router included
• Plusnet SafeGuard and Plusnet Protect powered by Norton included

[#15]

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@corringham wrote:

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@jab1 wrote:

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So they are winding down to an ADSL-only supplier then? 😂

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ADSL is all Plusnet can offer in my area (guaranteed download speed of 2.5Mbps!)

But to be fair, that is all Openreach make available. Luckily we have an altnet.

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@corringham But I know full well I can get ADSL (not that I want it), FTTC (which I am currently on) and FTTP (which I am extremely likely to order next week).