Old ticket availabilty

tonycollinet · ‎14-08-2007

Due to just finding out that the ticket system is being withdrawn, I've just checked availability of some old tickets.
I have no tickets on the system prior to August last year. Are tickets deleted after around 15 months?

Oldjim · ‎15-06-2007

not deleted - just moved to where you can't see them

tonycollinet · ‎14-08-2007

Which essentially means the same thing.

Townman · ‎22-08-2007

Not quite

Hidden means that PlusNet can refer to them if required. Deleted means they are gone forever to everyone!

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Mal08 · ‎20-08-2008

It's not hidden for me,
ON https://portal.plus.net/index_portal.html?home=login
I see under Help and Support - Useful links:
View your Questions
Check your open and closed questions
Maybe not the most obvious text if someone new is looking for how to post a ticket - but nevertheless still there

davidj66 · ‎04-09-2008

@Mal08 - the point is that you can't see further back then ~ August 2014 using this link