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PLUSNET - Award winningly poor customer service!

w23
Pro
Posts: 6,347
Thanks: 96
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Registered: ‎08-01-2008

Re: PLUSNET - Award winningly poor customer service!

‎01-05-2012 12:22 AM

Quote from: Anotherone
Or maybe just indicates that OpenReach are incompetently managed

Seems about the most plausible explanation so far.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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SimonMunson
Newbie
Posts: 5
Registered: ‎27-04-2012

Re: PLUSNET - Award winningly poor customer service!

‎01-05-2012 12:18 PM

Shocked Are PN deliberately taking the mickey now? I've just got off the phone to my other half who informed me that the postman has just delivered a nice new Netgear N150 wireless router! The two problems being that (a) I've already been sent one and (b) I've cancelled!
What odds on the Openreach engineer turning up on the 10th !  Roll_eyes
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orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: PLUSNET - Award winningly poor customer service!

‎01-05-2012 3:17 PM

Hi there,
Just checked the account and it looks like the install is going ahead, apologies if that's not correct? Please let us know if you don't wish to go ahead with the order, the contacts on the account suggest that you're happy to proceed.
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