PlusNet "ask a question"

[#1]

Sorry - the original screen shot didnt show the bottom. IVe attached a new one. Its just not there!

[#2]

I have just tried it in IE and as you say Timsmith it doesn't show.
So it's ok in Firefox and Chrome but not IE
Microsoft strikes Again

[#3]

Strat,
Thanks for the troubleshooting -  I havent got Chrome or Firefox available on my work laptop to check.
Tim

[#4]

Its back to the problem tool for me then! (that's what we use to log issues, not a derogatory name for one of my colleagues!) Cheers guys, keep you posted.

[#5]

You're welcome

[#6]

Thanks for bringing this up, we're investigating now.
To aid with that.. what version of IE are you uys using? (Help >> About Internet Explorer)
If you're using IE8, does switching between compatability and normal view affect the problem?

[#7]

FAO strat and timsmith,
Can we also ask you a quick favour and click this link here http://www.plus.net/hostname.php and report back what you see. This will let us know what portal server you are hitting when you try to do this.

[#8]

Portal14

[#9]

Portal 11.

[#10]

Quote from: Andrew

Thanks for bringing this up, we're investigating now. To aid with that.. what version of IE are you uys using? (Help >> About Internet Explorer) If you're using IE8, does switching between compatability and normal view affect the problem?

Quoting since you both missed my post

[#11]

Sorry Andrew I was about to post
IE7
EDIT: However it works fine in IE8.......(just installed).

[#12]

Thanks Strat,
I've let Andrew know. FYI this is now being handled as a P1

[#13]

Yep - Im on IE7 as well.

[#14]

Hi guys, thanks for the information.
This problem should now be fixed.
We found that the problem was apparent with both IE7 and IE8 (when using compatability view).

[#15]

It certainly looks like it
Thanks guys.