Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Plusnet Assist STILL being advertised on the new offers available from today
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Plusnet Assist STILL being advertised on the new o...
Plusnet Assist STILL being advertised on the new offers available from today
02-12-2015 5:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Plusnet, this really is just NOT acceptable when the tool will only work on Windows OSes upto Windows 7 and IE9. You do not make that clear in your headline advertising and have to search the product small print to find that out. You've been told about this before.
Edit: As the current offers are only for 7 days, you have plenty of time to "get it right" for the next lot
Edit: As the current offers are only for 7 days, you have plenty of time to "get it right" for the next lot
2 REPLIES 2
Re: Plusnet Assist STILL being advertised on the new offers available from today
02-12-2015 12:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
<rant> Urgh this kind of advertising really annoys me, working in marketing in a regulated industry I'd probably get fined a ridiculous amount of money for that. That must surely be close to mis-selling, PN are advertising software that will work for a very minority of potential customers, it's just not right! </rant>
Re: Plusnet Assist STILL being advertised on the new offers available from today
02-12-2015 12:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If by very tiny minority you mean around 10% well that's no different to the "up to" speed advertising rules imposed by Ofcom, that figure being what just the 10% of users actually get.
By that rule, the assist tool might work for "up to" 10% of the user base
By that rule, the assist tool might work for "up to" 10% of the user base
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Plusnet Assist STILL being advertised on the new o...