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Plusnet Should Do the Responsible Thing
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- Plusnet Should Do the Responsible Thing
Plusnet Should Do the Responsible Thing
03-12-2015 11:12 PM
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not to sign up any new customers until they have dealt with all the backlog of complaints and non connections that people are complaining about on this board
it seems that all they are interested is, in getting money in, rather than as they keep lying about how customwe service is important.
There customer service is non existant - their staff dont read the tickets that are raised, and actually make up lies to try and get themselves out of the errors that they make rather than admit that they have cocked things up.
Dick:red All caps title edited as per forum rule.
it seems that all they are interested is, in getting money in, rather than as they keep lying about how customwe service is important.
There customer service is non existant - their staff dont read the tickets that are raised, and actually make up lies to try and get themselves out of the errors that they make rather than admit that they have cocked things up.
Dick:red All caps title edited as per forum rule.
2 REPLIES 2
Re: Plusnet Should Do the Responsible Thing
04-12-2015 7:46 AM
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http://community.plus.net/forum/index.php/topic,122115.0.html
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Should Do the Responsible Thing
04-12-2015 3:13 PM
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@freedomofspeech
I've checked your account and I can see you have a complaint ticket open with us which is pending a further response.
Please bear with us and you'll have a further response within the next few days.
I've checked your account and I can see you have a complaint ticket open with us which is pending a further response.
Please bear with us and you'll have a further response within the next few days.
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