Plusnet will give your personal details to ACS Law with not informing you!!
Quote from: davethir I agree, this should not turn into a witchhunt. I am sure the ICO will bring the (I)responsible parties to justice
You are joking wen you say that "the ICO will bring the (I)responsible parties to justice" ICO will invite PlusNet, BT and ACS Law for a cup of tea and scones.
Do we know if ACS Law put the backup on the server following the attack? It was the absence of an index.html or similar that led to the directory listing being given from which the backup was discovered. For all we know the backup could have been there all along waiting to be found!
Hi,
I have received a letter from ACS accusing me of downloading porn and they wanted £1200 for the infringement as it was my I.P. Address.
I have written back and denied it and told them at the time in October 2009 when I' allegedly downloaded the stuff' I had recently brought a new router and thought in my ignorance that it was plug and play as it said on the box and was safe.
I was unaware until a neighbor pointed it out to me months later that my network was insecure.
I also have not received an email from Plusnet alerting me to the fact that my details are now in cyberspace or an apology for causing me the distress and anxiety over the whole matter.
Was I not on the list Plusnet supplied, or was I overlooked as I haven't complained about the way I have been treated?
I know I am innocent, and shouldn't worry , but that doesn't stop me fretting over letters like these where you are presumed guilty without any defense.
I have received a letter from ACS accusing me of downloading porn and they wanted £1200 for the infringement as it was my I.P. Address.
I have written back and denied it and told them at the time in October 2009 when I' allegedly downloaded the stuff' I had recently brought a new router and thought in my ignorance that it was plug and play as it said on the box and was safe.
I was unaware until a neighbor pointed it out to me months later that my network was insecure.
I also have not received an email from Plusnet alerting me to the fact that my details are now in cyberspace or an apology for causing me the distress and anxiety over the whole matter.
Was I not on the list Plusnet supplied, or was I overlooked as I haven't complained about the way I have been treated?
I know I am innocent, and shouldn't worry , but that doesn't stop me fretting over letters like these where you are presumed guilty without any defense.
Quote from: foxtrck I certainly have never donwloaded "Cascada - Evacuate the dancefloor", in fact i wasn't even living at that address at the time of alleged download, so PN have failed again as they had a completely wrong address in their system.
EPIC FAIL
I'm pretty sure this has already been mentioned to you but the information we gave to ACS:Law will have been the address we had on file *when we processed the request for information*, not the address you were living at when the alleged content was shared.
Quote from: Toolbox Plusnet were/are going to start charging.
You ask Fletch.
We've never charged ACS:Law for the disclosure of customers' information. There have been several discussions over recent weeks though about whether or not we should.
Quote from: foxtrck Or this whole debacle could just be a ploy to get rid of what Plusnet sees as its heavy file sharer users, as they can't afford to upgrade their archaic infrastructure to cope with them.
We've invested hundreds of thousands of pounds worth of additional capacity over recent months. The suggestion this incident is a ploy barely even warrants a comment.
Quote from: foxtrck I possibly have a much stronger case for leaving as I was actually directly affected by this, and have been offered no apology, complete explanation or compensation for this royal f*** up.
I'm almost certain I have apologised to you personally in the replies to your support tickets?
Quote from: A
Quote from: Fletch Firstly, we would like to apologise again to customers affected by the leak of data from ACS Law. We can confirm that we did send unencrypted data to ACS Law. However, this was not the cause of the leak. At a later date, due to a cyber-attack on the systems of the law firm, data that it held was leaked. We are extremely angry with ACS Law for allowing this to happen.
This is incorrect.
After a DDOS, ACS Law stupidly loaded all their emails onto their web server.
Why is it incorrect? Like you say yourself, if the DDoS hadn't happened, the emails almost certainly wouldn't have been made available.
Quote from: rapidplay I have received a letter from ACS accusing me of downloading porn and they wanted £1200 for the infringement as it was my I.P. Address.
I also have not received an email from Plusnet alerting me to the fact that my details are now in cyberspace or an apology for causing me the distress and anxiety over the whole matter.
Was I not on the list Plusnet supplied, or was I overlooked as I haven't complained about the way I have been treated?
can you raise a support ticket asking these questions and we'll take a look into it for you?
still no answer to the 4th October question.Plusnet, can't you even say something like "We want to attend and are looking into if its possible..." OR SOMETHING, the silence on this question is almost as defening as the silence from Sky News on this whole story!
