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Pointless email
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Pointless email
23-01-2013 8:09 PM
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Just received an email:
Which would be fine, except I've already got the product change pending for my next billing date and have done for over a week now.
Perhaps something for the future would be to look at if a customer has a product change pending not to send the email?
Quote Hello Dvorak,
Loving your fibre optic broadband, but not keen on having to stick to a usage limit? Now you don't have to!
With our new Unlimited package you can surf, stream, play and download as much as you want - without paying a penny extra.
...
Which would be fine, except I've already got the product change pending for my next billing date and have done for over a week now.
Perhaps something for the future would be to look at if a customer has a product change pending not to send the email?
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2 REPLIES 2
Re: Pointless email
24-01-2013 8:45 AM
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I got that e-mail too, and am also in the process of a product change, due to swap on the 02/02/13.
Re: Pointless email
24-01-2013 9:17 AM
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