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Pro-active customer protection

Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Pro-active customer protection

http://www.theregister.co.uk/2010/08/16/vm_malware/
Quote
Virgin Media subscribers whose computers are part of a botnet can expect a letter warning them to tighten up their security, under a new initiative based on data collected by independent malware trackers.
Do Plusnet do the same thing and if not is it worth considering
1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 867
Fixes: 223
Registered: ‎27-04-2007

Re: Pro-active customer protection

Hi Oldjim,
No, we don't pro actively do this, if complaints or suspicions are raised then we will look into it and make contact with anyone concerned.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team