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Request 40/2 fibre package add-on to increase upload speed
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Request 40/2 fibre package add-on to increase upload speed
06-09-2015 4:07 PM
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I'm currently on the 40/2 fibre package and sync at the full 40000 down/2000 up. My attainable speeds are currently 50052 down/9123 up.
What would be really great would be if Plusnet had an add-on for say £2.50 a month that switched you to the 40/10 fibre offering that is available from other ISPs so I wouldn't have to pay £5 extra to go on the 80/20 package.
Is this something Plusnet would consider doing in the future ?
What would be really great would be if Plusnet had an add-on for say £2.50 a month that switched you to the 40/10 fibre offering that is available from other ISPs so I wouldn't have to pay £5 extra to go on the 80/20 package.
Is this something Plusnet would consider doing in the future ?
7 REPLIES 7
Re: Request 40/2 fibre package add-on to increase upload speed
06-09-2015 5:08 PM
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Indications are that at present they'd rather people who can't get 80/20 but want faster upload went to a different ISP so the chances of them add in a 40/10 option look slim.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Request 40/2 fibre package add-on to increase upload speed
06-09-2015 5:18 PM
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Who is the optimist then - try nil
The problem with offering 40/10 is that users like me who get 48/10 would almost certainly drop to the lower package so costing them money
The problem with offering 40/10 is that users like me who get 48/10 would almost certainly drop to the lower package so costing them money
Re: Request 40/2 fibre package add-on to increase upload speed
06-09-2015 7:16 PM
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and this is the reason why i've almost placed my order with Origin Broadband.
not because they offer 40/20, but because they seem to be a more forward thinking company.
not because they offer 40/20, but because they seem to be a more forward thinking company.
Re: Request 40/2 fibre package add-on to increase upload speed
07-09-2015 4:40 PM
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Hi bigwest,
Unfortunately, there is nothing in the pipeline for this at the moment.
Apologies for this.
Matty
Unfortunately, there is nothing in the pipeline for this at the moment.
Apologies for this.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Re: Request 40/2 fibre package add-on to increase upload speed
07-09-2015 6:59 PM
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That's unfortunate. I think it would benefit a lot other users with similar line stats to me and maybe even reduce the numbers going to other ISPs at the end of their contract.
Re: Request 40/2 fibre package add-on to increase upload speed
08-09-2015 2:42 PM
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As others in this forum will highlight, we recently changed the package from 40/20, so it'll be a while before it'd be investigated again.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Re: Request 40/2 fibre package add-on to increase upload speed
08-09-2015 3:22 PM
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And it's a move that totally baffles me. In an age of Instagram, FB and cloud storage etc,etc it appears a backward move to me.
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