Satisfaction.

gwgmw · ‎26-09-2014

As new customer with Plus Net I wish to expprees may complete satisfaction with the assistance given to me with the customer help team yesterday and today, that would be Mark in Manchester and Ben in Leeds. The friendly but NOT patronising manner was much appreciated. Well done and again many thanks.
Regards Geoff

AlexD · ‎06-08-2014

Morning gwgmw,
Thanks for your kind words. I'll take a look into your account and find the agents details and pass on that great feedback.
Have a lovely day!
Alex

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Alex D
Plusnet Help Team

Townman · ‎22-08-2007

Geoff,
Welcome to the forums and PlusNET. It is refreshing for someone to take time to say thank you.

@CRT,

Quote from: gwgmw
Mark in Manchester

Does this imply a new call centre not in Yorkshire? Any jobs going?

Kevin

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AlexD · ‎06-08-2014

Morning Townman

Nope, nothing in Manchester. Mark is based in Sheffield. Leeds is expending in size however no new site on the cards.
Thanks.
Alex

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Alex D
Plusnet Help Team

Satisfaction.

Satisfaction.

Re: Satisfaction.

Re: Satisfaction.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Re: Satisfaction.