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Sloooooooooooooooooooooooooooooooooow broadband

piggysmalls
Newbie
Posts: 4
Registered: ‎13-03-2009

Re: Sloooooooooooooooooooooooooooooooooow broadband

I got a hold of a new tune-up utilities program over the weekend an used it to optimise my connection settings, I have also left my router and PC on over the 48 hours at the request of the support team,
Slowly i have noticed my connection speed make a grand improvement, although i have suffered from one or two random disconnects,  I get dropped for 20-30 seconds then back on-line again, but it seems to be happening less frequently which is a good thing, so hopefully fingers crossed it will continue in this direction,
I did have my suspicions raised that the problem may of been bouncing around my local exchange as i have received 3 ghost calls on my home phone prior to my initial raising of my first ticket, this is when the phone rings an I answer only to be met with a dial tone, I do the call back to see who rang last an the previous number stored is from the day before, it's a little creepy.
mouse
Grafter
Posts: 32
Registered: ‎21-01-2009

Re: Sloooooooooooooooooooooooooooooooooow broadband

This might have ended in a strange way, a few weeks ago a BT engineer arrived at my house and checked the wiring and my broadband, apart from that he did nothing, yesterday 2 more turned up, they inspected the equipment and told me it was very old and in poor service, the boxes were or poor condition and the cable that ran down my wall was split and open to the elements, they did comment that they should have been replaced at the first visit, however the engineers replaced the cable from the pole over the road and into my house, took both boxes off the wall and replaced it with a broadband specific one. Last night the tests were showing high 600s to low 700s, which was a little better, this morning I ran a speed test and had high 1100s and even a 1301 :D. They also said they were going to give the engineer that first came to my house a lot of ribbing.
According to my router the best I can currently expect at this time is 1478/448, so I'm not really that far away, if it stays around that mark I'll be happy, thanks to Plusnet and BT.
Fingers crossed, that'll be the last of it Wink