Thank you PC at Plusnet!
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Thank you PC at Plusnet!
17-04-2017 11:28 PM
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On Saturday I attracted the unwanted attention of DLM and my Plusnet line speed was reduced somewhat.
When the synch speed was back to normal that later evening I raised a ticket to get the line speed increased back to normal expecting somebody to look at it on Tuesday at the earliest.
I was rather surprised to receive an email on this Bank Holiday Monday from PC letting me know it had been dealt with!
Cheers PC
Re: Thank you PC at Plusnet!
18-04-2017 8:39 AM
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Thanks for the positive feedback, Browni!
I'll make sure your kind words are passed on.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Thank you PC at Plusnet!
18-04-2017 4:31 PM
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Surely the Plusnet Current Line speed should be updated automatically in about the same amount of time if not less?
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