The Plus Net website
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Re: The Plus Net website
21-07-2022 6:02 PM
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@Townman I would check for you on FireFox, but for some unintelligible reason, I am currently denied access - which JonoH is aware of.
Re: The Plus Net website
21-07-2022 6:16 PM
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Windows 11
Edge ver 103.0.1264.62
Google (64bit) ver 103.0.5060.134 are as I posted
Android 11 - Samsung tablet
Google 103.0.5060.129 as @Townman posted
DuckDuckGo version 5.130.0 as I posted
Android 12 - Pixel 5
As I posted but formatted for a phone
HTH
Dan
Re: The Plus Net website
22-07-2022 11:04 AM
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@Townman Using Firefox latest on Windows 10 latest, I get the view shown by @Dan_the_Van , on the same machine with Chrome I get the new view of "Manage Your Account"
Re: The Plus Net website
22-07-2022 11:29 AM
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The problem is not simple, points to browser specific very different rendering and questions to be examined about test regimes. I would hope that (at least cursory) testing is conducted in all of the following popular browser environments...
- MS Edge
- Google Chrome
- Safari (MacOS and iOS)
- Firefox
- Silk
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: The Plus Net website
25-07-2022 9:46 AM
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I've spoken to the product owner for Member Centre and here's a bit of an update for you all.
The Member Centre version that some of you are seeing are the results of split testing. Half will see the old version, and half the new.
We're measuring how likely someone is to need us after viewing each version and should the new one prove to be better in this regard it will roll to all, if not it will it will of course be rolled back.
That being said, the Product Owner did say that it doesn't look like it did when he signed it off, because of some banner sizes and so on, so He'll be looking into that today.
Re: The Plus Net website
26-07-2022 9:13 AM
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