Ticket response times?
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Ticket response times?
18-10-2013 12:53 PM
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Re: Ticket response times?
18-10-2013 1:07 PM
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Just nudged Dave in the direction of your ticket, should be an update for you soon. Sorry about the delay.
Re: Ticket response times?
18-10-2013 1:32 PM
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Re: Ticket response times?
18-10-2013 3:00 PM
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Quote *********** - CSC Analyst
2:24pm, Friday 18 Oct 2013
[INTERNAL USE ONLY] holding as above
The next action on your Help Assistant Question is due on Friday 25th October at 7:00am. This Question will remain open with the CSC - Ticket Team (Connection) until this time.
Kind regards,
***********
Seriously?
Is that all I'm going to get?
Re: Ticket response times?
18-10-2013 3:10 PM
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It's awaiting on a different member of staff. I've given him a quick poke so he's aware.
Re: Ticket response times?
18-10-2013 4:18 PM
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Re: Ticket response times?
18-10-2013 5:20 PM
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Ex-Broadband Service Manager
Re: Ticket response times?
18-10-2013 5:45 PM
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The only amusing part about the whole sordid affair is Wargaming's suggestion that maybe people's CPU overclocks are to blame
Re: Ticket response times?
27-10-2013 6:11 PM
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Should be a fairly simple one to anwser, Just wanted to know what happens if my FTTC doesn't migrate on the same day as my Phone line, don't really want to be in a situation where Sky disconnect me then Plusnet don't go live when expected.
Re: Ticket response times?
28-10-2013 10:07 AM
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Sorry for the wiat,
I've checked your orders and both of your services are due to transfer on the 5th November. We'll update your ticket to reflect this too.
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