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Tried reaching out to PNet

stewp
Grafter
Posts: 31
Thanks: 4
Registered: ‎21-04-2013

Tried reaching out to PNet

‎15-08-2022 1:06 PM

Hi,

Tried reaching out to Plusnet over the phone, through Twitter and also this forum about renewals / retentions.

Posts instantly marked as Spam. Customer service can't match prices on website. Twitter unresponsive.

I don't see the unrivalled customer service that is touted by the company

If I can't sort a deal today I'm leaving, but I don't want to waste much more time when there seems to be no interest in retaining loyal customers (9 years)

Stewp
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Baldrick1
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Registered: ‎30-06-2016

Re: Tried reaching out to PNet

‎15-08-2022 1:27 PM - edited ‎15-08-2022 1:48 PM

Post released from automatic spam filter. See  https://community.plus.net/t5/My-Account-Billing/Leaving-after-9-years/m-p/1883608#M62138

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

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