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Trying to get a MAC code from Plusnet when you decide to leave them!!!

Anonymous
Not applicable

Re: Trying to get a MAC code from Plusnet when you decide to leave them!!!

@eeekie - so tell us which ISP are you moving to ? and does the package meet your requirements stated in Reply #6 ?
eeekie
Dabbler
Posts: 11
Registered: ‎27-05-2013

Re: Trying to get a MAC code from Plusnet when you decide to leave them!!!

Assuming it's not a dick move to talk about another ISP here, then it's ADSL24's Premium LLU Premium Pro package that uses the soon defunct network setup by Be There.
Be There was sold to Sky, but according to ADSL24 Sky are just hoovering up the user-base and migrating them over to Skys' network, leaving the LLU network behind in the hands of Telefonica, who ADSL24 can resell broadband service from.
Results may vary depending on lines, but for me, my exchange and distance from it, Be's LLU network kicks the pants off the 21CN network I'm on now. Also no traffic management policy, and with Sky taking Be's user-base, less contention, although according to AAISP, Be's network was the only one that had checks in place for contention, which at least showed they intended to keep it uncontended, or as much as possible.
If Plusnet could have offered something similar, at a similar price, I'd have been tempted to remain, but the only way to get AnnexM on Plusnet is to go on a business 12 month contract.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Trying to get a MAC code from Plusnet when you decide to leave them!!!

Were you aware that this week PN rolled out a new range of business products including a no contract option? I've just had a quick look and can't see anything about Annex M in the new pages.
Edit: I've had confirmation from someone in Plusnet that Annex M is still available on business products - he's asked for the information to be added to the pages
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Trying to get a MAC code from Plusnet when you decide to leave them!!!

Just been pointed to http://www.plus.net/business/broadband-guide/ where Annex M is at the bottom. It is missing from the price guide at the moment which is where I was looking.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
eeekie
Dabbler
Posts: 11
Registered: ‎27-05-2013

Re: Trying to get a MAC code from Plusnet when you decide to leave them!!!

Quote from: jelv
Were you aware that this week PN rolled out a new range of business products including a no contract option? I've just had a quick look and can't see anything about Annex M in the new pages.
Edit: I've had confirmation from someone in Plusnet that Annex M is still available on business products - he's asked for the information to be added to the pages

That's pretty cool! I just assumed it was a special retainer deal being broached on the cancellations line. It's certainly one step closer Smiley
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 867
Fixes: 223
Registered: ‎27-04-2007

Re: Trying to get a MAC code from Plusnet when you decide to leave them!!!

Quote
It is missing from the price guide at the moment which is where I was looking.

I'm aware you might know this already jelv but for the benefit of others we're getting that added in ASAP.
Adam
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 Adam Walker
 Plusnet Help Team