Utterly Appalling excuse for Service, again...

jamessc · ‎12-01-2017

Still waiting on hold with yet another neverending call to customer 'service'.

Utterly disgraceful, inexcusable, and pathetic.

jamessc · ‎12-01-2017

There has got to be a better way, some means to force this company to actually do something about the shameful excuse for service they 'provide'.

Mav · ‎06-04-2007

Moderator's note by Mike (Mav)

Topics merged

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Anon · ‎16-04-2007

They are so bad they don't even bother apologising on here to you for their desperately bad service when you bring it to their attention.

Trouble is they would spend all their time apologising looking at these boards.

Whatever happens always remember "We will do you
.........................proud" say Pnet.

JonoH · ‎29-09-2011

Hi @jamessc, Sorry you're having issues getting through, have you managed to speak to someone? is the problem resolved? If not maybe we can help.

Jono H
Plusnet Community Manager

Anon · ‎16-04-2007

They are fast as lightening, this thread has only been open since Monday, but reply within 2 hours of my comments. LOL.

Whatever happens always remember "We will do you
.........................proud" say Pnet.

Utterly Appalling excuse for Service, again...

Utterly Appalling excuse for Service, again...

Been forced to waste over two hours of my life on hold in the last couple of weeks, thanks Plusnet

Re: Been forced to waste over two hours of my life on hold in the last couple of weeks, thanks Plusn

Re: Been forced to waste over two hours of my life on hold in the last couple of weeks, thanks Plusn

Re: Been forced to waste over two hours of my life on hold in the last couple of weeks, thanks Plusn

Re: Been forced to waste over two hours of my life on hold in the last couple of weeks, thanks Plusn