What does this mean???

[#1]

Any ideas???
The Question 57274808 has been released from hold and sent back to BOT - FTTC Appointments
Just want my fibre optic fitted after BT cancelled!?

[#2]

Does this help - http://community.plus.net/forum/index.php/topic,105492.0.html

[#3]

So I wait for them to call me then?
Just wanna know whats going on?
Not had any kind of reply since last Thursday (which was "your appointment has been cancelled by BT"

[#4]

Did you get an SMS message when the cancellation was put on the ticket? Have you been informed when it was cancelled by BTw/OutOfReach?

[#5]

No, got no calls from anyone....was only after I called PN that I found out BT had cancellled.
Apparently I've got another appointment now for Wednesday,
But only found this out by calling PN?!

[#6]

You should at least have got emails (to your registered address) on the updates to the ticket.
I'd add to the ticket and ask why the original appointment was cancelled.

[#7]

Yeah, I've asked several times now, just keep being told that they (PN) don't know?
Frustrating to say the least!
Oh well....fingers crossed it happens Wednesday!

[#8]

Well I'd tell them quite bluntly to find out. You are one of many FTTC installations that have been messed up and most seem to be down to BT OutOfReach's incompetence and bad management.

[#9]

I can see from ticket  57413144 that  a colleague of mine is dealing with this and an appointment is due for the 11th. I'll give him a nudge now and get this confirmed.

[#10]

CHAMPION!!!

(that is unless nothing happens tomorrow........)

[#11]

I've just checked and everything looks all set for tomorrow so fingers crossed it goes as planned for you.

[#12]

Have I understood correctly, you now have FTTC and you current speed is 445kbps, I do hope that's a typo.

[#13]

Nope....no typo...fitted today....445kbps?
Wondering if maybe. Is I'm testing the speed on my phone,
But...hooked my ps3 up to it and it said the same?
Hmmmmm???

[#14]

Here's the results of the test I just ran
Test Date: Jul 11, 2012 21:40
Connection Type: Wifi
Server: Maidstone
Download: 455 kbps
Upload: 1846 kbps
Ping: 82 ms
External IP: 87.114.108.31
Internal IP: 192.168.1.64
Latitude: 51.4842
Longitude: 0.4211
A detailed image for this result can be found here:
http://www.speedtest.net/iphone/287468108.png

[#15]

Assuming that the ps3 was wireless have you tried a wired connection