What's going on with PN?

[#1]

Sorry Adam
I should have given you the stats from the router as it is now:
ADSL Link             Downstream Upstream
Connection Speed 2039 kbps 88 kbps
Line Attenuation         63.5 db         37.0 db
Noise Margin         13.3 db         21.6 db
So, the disconnections has affected the Down/Up stream speeds.
Chandu.

[#2]

Thanks for the clarification chandu, considering what you've said about the connection dropping when you use the phone we do need to arrange another engineer visit. I can see that the connection is now dropping several times a day.
I can see that you've updated the ticket so bear with us and one of my colleagues will respond ASAP.

[#3]

Thanks Adam. 
Boost Engineer visit arranged for 16/06/11 pm.  Great.   
Can't wait to get this thing sorted.
Many regards,
Chandu.

[#4]

OK,
I'll check your account again on Thursday afternoon in that case.

[#5]

Thanks, Adam.
Chandu.

[#6]

@ Adam Walker
Details of OR Boost Engineer's visit udated on ticket and also called-in via phone.
Chandu.

[#7]

Thanks Chandu,
We'll check the notes when the next lot of maintenance work has completed.

[#8]

Quote from: _Adam_Walker_

Thanks Chandu, We'll check the notes when the next lot of maintenance work has completed.

Thank you Adam.  Ticket updated following OR Boost Engineer's visit today am.
Regards,
Chandu.

[#9]

Thanks chandu, we're back to keeping an eye on this for now. So I'll give you a shout on Monday when I've had a good look at the connection logs.
Adam

[#10]

Hi All,
May I take this oppotunity to give Big Thank you to all the members of CSC.  A particular Thank you to Adam Walker for his dedicated assistance to sort out long standing problems with my unstable line. 
I would say a fantastic service.  Keep it up PN and all the CSC staff.  You have a satisfied customer. 
A Big Thank you to you all, again.
Chandu

[#11]

Hi Chandu,
Thanks very much indeed. I'm so glad to hear that things have worked out well for you now!
Adam