When Plusnet grows will the company be the same as others?

[#1]

I have been with every other big ISP and also small companies, my question to plusnet what happens when you go big with customers will it be the same as all the other companies more customers come on board and then the speeds start to drop and get capped.
I was trying to look for some company information on customer base out of interest or is plusnet big already.
thanks in advance

[#2]

There is a slight discussion on customer numbers here

[#3]

well as more customer join - I expect them to expand the system capacity - which they seem to be doing.
As long a the company ethos is kept, I would have thought it should be possible to keep the good things - although it will certainly be a challenge.

[#4]

Thanks for the replies i will have a read around.