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Where has my question gone? It has been removed !
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- Where has my question gone? It has been removed !
Where has my question gone? It has been removed !
31-07-2013 9:19 AM
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I had a complaint to higher level complaints, and the thread and question seems to have been removed from "My Questions"..Why is this?
I called in today to ask abou this and was told it ws still an open question and they could view it - however I cannot view it.
The assistant could no tell me why it had been removed from my view..
I have posted this on billing section but nobody has answered.
I called in today to ask abou this and was told it ws still an open question and they could view it - however I cannot view it.
The assistant could no tell me why it had been removed from my view..
I have posted this on billing section but nobody has answered.
5 REPLIES 5
Re: Where has my question gone? It has been removed !
31-07-2013 9:23 AM
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It'll be because there are too many open tickets on your account. I can see a couple that can be closed as they were just information from us, so give me 5 minutes and you should be able to see your complaint ticket again.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Re: Where has my question gone? It has been removed !
31-07-2013 10:25 AM
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Thank you. It has appeared again.
Re: Where has my question gone? It has been removed !
31-07-2013 11:33 AM
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MY question has been removed again. Question 72372753
Can you please return it to my list of questions again please? I am waiting for a reply and cannot see wahat is going on if it is not there.
Can you please return it to my list of questions again please? I am waiting for a reply and cannot see wahat is going on if it is not there.
Re: Where has my question gone? It has been removed !
31-07-2013 11:44 AM
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Try now?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Re: Where has my question gone? It has been removed !
31-07-2013 4:39 PM
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If it stops being visible again, try this link:
https://www.plus.net/wizard/?p=view_question&id=72372753
https://www.plus.net/wizard/?p=view_question&id=72372753
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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- Where has my question gone? It has been removed !