Why do Plusnet call you an AU?

[#1]

Ok so I get it when OlusNet call a user an EU, that means End User.  What do they mean when they refer to you as an AU?

[#2]

authorised user perhaps or just a typo

[#3]

thanks OldJim Authorised User would be right, I just wondered if it meant Angry User like we used to type at work.  I was going to get very upset if they had called me angry.  Throughout my issue with the lack of a phone and broadband service (phone being the crucial one for my disabled dad)
http://community.plus.net/forum/index.php/topic,140926.0.html

and all communications with Plus Net I have remained calm and polite.  I really don't know how I managed though LOL.
they are a shocking shower overall.

[#4]

Just to confirm AU is authorised user.

[#5]

Missed a opportunity there - should have said he was a gold customer!

[#6]

Can anyone guess what a POU is???  
Let's just say I am one still and Plus Net are doing (in the words of Paul Daniels) "not a lot" to fix it.

[#7]

yes - and you should be reported for bypassing the word censor 

[#8]

Quote from: Matthew

Just to confirm AU is authorised user.

Or maybe in the present volume of negativity toward Plusnet, "Awkward User"?