Why would recontracting on the same fibre product reset the Plusnet Current Line Speed

[#1]

Opening remark - this isn't a complaint I am just puzzled

I recontracted my 80/20 fibre and as part of that - apparently - my current line speed changed from 44.8 to 80

This doesn't bother me and in fact hasn't affected anything as I haven't initiated a drop in PPP session and won't be unless I decide to see how it changes the speed test results

[#2]

Hey there. Sorry that your post was missed. I can't explain it, however it does appear that your speed profile resets whenever an account change is performed.

This shouldn't change much, because once a delta report comes through it corrects the profile.

	Provisioned			Provided
Date	BT Product	Speed	Contention	Speed	Profile	Event
2016-07-12 11:31:44	WBC FTTC Annex A 20Mbit/s Up, 80Mbit/s Down, Standard Stability	80000		44800	Generic Speed 44800 No Time Out	Speed update by Delta Report
2016-07-07 14:14:26	WBC FTTC Annex A 20Mbit/s Up, 80Mbit/s Down, Standard Stability	80000		80000	Generic Speed 80000 No Time Out	Account Type Change
2016-06-11 16:53:06	WBC FTTC Annex A 20Mbit/s Up, 80Mbit/s Down, Standard Stability	80000		44600	Generic Speed 44600 No Time Out	Speed update by Delta Report