Would you replace a D-Link with a Thompson?!!!
After a brief search around the internet, I found that this seems to be a common issue.
That's from a Speedtouch support forum (http://www.speedtouch.net.nz/forum/topic.asp?TOPIC_ID=937)
Hope that helps.
Quote Use Automatic IP and DNS on the xbox 360 and on the PC and the PS3 and any other device. dont set any IP addresses. Then use the AUTO IP and AUTO DCHP on the router to assign the pc, xbox 360, PS3 etc with an IP address. once its all happy and all the devices have an address just tick "always use same address" box in configuration. that way everything ends up having the same IP address all the time and now the NAT is OPEN didnt need to open any ports or anything.
That's from a Speedtouch support forum (http://www.speedtouch.net.nz/forum/topic.asp?TOPIC_ID=937)
Hope that helps.
Not really, I tried all of that and got no joy but thanks for trying.
However... the one thing I didn't try which just occurred to me is to reset my XBox's network settings to factory defaults and then reconfigure them back again, sounds daft but it worked! - I haven't changed *anything* on either the router or the XBox. I also renamed it (gave it a new host name - even though it was the same as before). In doing so, either the XBox or the Thompson 'woke up' and I guess used UnPnP to re-negotiate the connection... and... I got open NAT! It seems in doing so, it's forgotten my port forwarding settings, so it's obviously just using UPnP to negotiate it. Why on earth it would require me to factory reset both the router and the XBox to get them to handshake properly... I'll never know.
Still think the Thompson is a bit rubbish in comparison but if it works, it works. I'll soak test it for a few weeks... cheers.
EDIT: btw, once I got UPnP to work, I didn't need any forwarding rules either.
However... the one thing I didn't try which just occurred to me is to reset my XBox's network settings to factory defaults and then reconfigure them back again, sounds daft but it worked! - I haven't changed *anything* on either the router or the XBox. I also renamed it (gave it a new host name - even though it was the same as before). In doing so, either the XBox or the Thompson 'woke up' and I guess used UnPnP to re-negotiate the connection... and... I got open NAT! It seems in doing so, it's forgotten my port forwarding settings, so it's obviously just using UPnP to negotiate it. Why on earth it would require me to factory reset both the router and the XBox to get them to handshake properly... I'll never know.
Still think the Thompson is a bit rubbish in comparison but if it works, it works. I'll soak test it for a few weeks... cheers.
EDIT: btw, once I got UPnP to work, I didn't need any forwarding rules either.
Yeah I had a Thompson before - two in fact. I can't remember the numbers (500 ish). One was an old ADSL and the other was ADSL2 - a slightly more recent model. The one PlusNet have given me seems to be a bit better and I have managed to operate it with the web gui now I have the instructions.
The endless problems I had with the old ones put me right off and I have to say I'm still not convinced it works properly. Setting the port forwaridng rules *should* have worked. Instead I had to reset the XBox and use UPnP to connect my XBox.
I've heard very polarised reviews of Netgear all over the internet. I was looking around for a new router. It seems for almost every router there's a least one review saying 'it gets a bit too hot and locks up'. This seems to be a serious issue with 'cheap' routers -making them not so suitable for 'allways on ADSL'. Manufacturors obsession with making kits smaller and smaller seems to be at the cost of overheating. If only they put a decent heat sink and fan on them...
The endless problems I had with the old ones put me right off and I have to say I'm still not convinced it works properly. Setting the port forwaridng rules *should* have worked. Instead I had to reset the XBox and use UPnP to connect my XBox.
I've heard very polarised reviews of Netgear all over the internet. I was looking around for a new router. It seems for almost every router there's a least one review saying 'it gets a bit too hot and locks up'. This seems to be a serious issue with 'cheap' routers -making them not so suitable for 'allways on ADSL'. Manufacturors obsession with making kits smaller and smaller seems to be at the cost of overheating. If only they put a decent heat sink and fan on them...
Hmm... just noticed my Thompson is red hot and the speeds I'm getting have dropped from 5/6 Meg to 2.... 
EDIT: working now, after 3 days of restarting the modem - which forces BT's software to re-grade the line, or something... ?!
EDIT: working now, after 3 days of restarting the modem - which forces BT's software to re-grade the line, or something... ?!
THIS SUCKS!!! 
After rebouting the router to get BT's crappy line-synching software to regrade my line back to a 5Meg connection (which finally worked) it seems that somehow my router has forgotten all about the UPnP settings for my XBox - I'm back on strict NAT again!
So I tried repeatedly setting the XBox back to it's default network settings to try and get the router to talk to it via UPnP again, rebooted the router - several times, rebooted everything, did a rain dance, you name it... I even had another go at setting up port forwarding. NOTHING.
Seems to me like UPnP is broken on Thompson routers, sometimes it works, just randomly and then other times it doesn't. I don't buy that PlusNet bought the Thompsons because they were better than the D-Link - I think they were just cheaper.... and it shows.
Looks like I am going to have to buy my own router and try and sell this piece of CRAP that PlusNet swapped for my original one. PlusNet have totally screwed me over here.
After rebouting the router to get BT's crappy line-synching software to regrade my line back to a 5Meg connection (which finally worked) it seems that somehow my router has forgotten all about the UPnP settings for my XBox - I'm back on strict NAT again!
So I tried repeatedly setting the XBox back to it's default network settings to try and get the router to talk to it via UPnP again, rebooted the router - several times, rebooted everything, did a rain dance, you name it... I even had another go at setting up port forwarding. NOTHING.
Seems to me like UPnP is broken on Thompson routers, sometimes it works, just randomly and then other times it doesn't. I don't buy that PlusNet bought the Thompsons because they were better than the D-Link - I think they were just cheaper.... and it shows.
Looks like I am going to have to buy my own router and try and sell this piece of CRAP that PlusNet swapped for my original one. PlusNet have totally screwed me over here.
Well, I think a refund for the old Thompson router would be the decent thing for PlusNet to do. Come on! 
You sold me this service as 100% XBox live compatible - clearly it is NOT if the router you supply me with doesn't do port-forwarding or UPnP properly!
You sold me this service as 100% XBox live compatible - clearly it is NOT if the router you supply me with doesn't do port-forwarding or UPnP properly!
I just tried the latest version of the Thompson (beta) firmware... no joy. UPnP still doesn't work and neither does setting firewall rules for the XBox. I did try a new router and that worked fine (Belkin) but unfortunately it's prone to locking up and disconnecting, like the other 2 routers I've had. I've even had my IP address changed in case it was a DDoS attack or something.
I'm now on my 4th (Thompson) router, with no UPnP, awaiting technical supports reply....
I'm now on my 4th (Thompson) router, with no UPnP, awaiting technical supports reply....
Disconnections have stopped it seems, after fitting a BT line filter and swapping the modem. However, still not Open NAT for XBox.
I am currently battling with support to get them to either offer a solution or wave any costs incurred by me from switching ISPs. I'm seriously unimpressed by your service.
I am currently battling with support to get them to either offer a solution or wave any costs incurred by me from switching ISPs. I'm seriously unimpressed by your service.