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accidentally closed complaint ticket
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- accidentally closed complaint ticket
accidentally closed complaint ticket
09-09-2020 8:02 PM
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Hi, I accidentally closed a complaint ticket which I would like reopened #205828427 as it is not 100% resolved.
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Re: accidentally closed complaint ticket
10-09-2020 1:46 PM - edited 10-09-2020 1:47 PM
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Just login to your account, choose Manage Account then Help Assistant and scroll down to View all questions asked then you might be able to add to it.
Dave
Re: accidentally closed complaint ticket
10-09-2020 2:23 PM
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I know how to view a closed ticket but I would like it reopened so that the line of communication remains open. I've seen plusnet advisors reopening tickets for others on here.
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