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bt sport activation

deezel55
Grafter
Posts: 29
Thanks: 1
Registered: ‎11-08-2014

bt sport activation

this part of plusnet is very poor, poor communication, emails that give incorrect info, promises made not kept, shocking Sad
4 REPLIES 4
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: bt sport activation

HI deezel55,
Sorry for the delay in getting BT Sport active for you, from what I can see we have sent you a new viewing card. Have you received this?
deezel55
Grafter
Posts: 29
Thanks: 1
Registered: ‎11-08-2014

Re: bt sport activation

received it last week, activated it saturday, was told 48hrs.
was texted today @ 13.49 for serial no and version no, sent this @ 13.51
box STILL NOT activated
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: bt sport activation

OK, it should be active in the next 15 minutes.
I'll reply to your ticket too.
deezel55
Grafter
Posts: 29
Thanks: 1
Registered: ‎11-08-2014

Re: bt sport activation

at last!