cash back

[#1]

over a month now since I joined the farce that is plusnet still no sign of the promised cash back voucher despite numerous emails and phone calls ,would I be right in thinking that this is a breech of contract by plusnet and therefore within my right to cancel my contract without my being charged any fee

[#2]

I'm sorry to hear about the delays you've had.
Our marketing team are looking into this for you and we'll update you as soon as we know more.

[#3]

can you please tell me whether or not plusnet will be honouring there promise regarding their cash back offer or breeching their contract I am in fact seeking advice as to whether or not I am within my rights to cancel my 12 month contract without incurring any early cancelation fees

[#4]

Hi Dappy,
Cancel if you can...it goes downhill once they have you tied into a contract. Keep smiling.

[#5]

Hi dappy123
The cheque should be with you by the end of next week, really sorry for any delays here.