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connection interuption
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connection interuption
21-09-2009 9:03 PM
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Hi since i moved house April i have constant internat cennection interuption.
Previously no problem can someone offer any explanation.
getting seriously frustrated and angry.
Previously no problem can someone offer any explanation.
getting seriously frustrated and angry.
2 REPLIES 2
Re: connection interuption
21-09-2009 9:32 PM
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If I understand correctly at your previous house you had a solid internet connection but at the new house it is decidedly dodgy.
This points to a problem either with the BT connection to the house or an internal wiring problem.
As a first step can you post the stats from your router - noise margin, attenuation and speeds.
This will tell you how to get them http://www.kitz.co.uk/adsl/frogstats.php
Next have you tried connecting to the test socket - that is the socket behind the removable part of the BT faceplate which is the one where the cable first enters the property
This points to a problem either with the BT connection to the house or an internal wiring problem.
As a first step can you post the stats from your router - noise margin, attenuation and speeds.
This will tell you how to get them http://www.kitz.co.uk/adsl/frogstats.php
Next have you tried connecting to the test socket - that is the socket behind the removable part of the BT faceplate which is the one where the cable first enters the property
Re: connection interuption
22-09-2009 7:43 PM
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Thanks for your reply. I will try what u advise and hope for the best.
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