contact the conplaints department

[#1]

would it be possible to provide a fax number or email address for the conplaints department

[#2]

Hi there,
Our complaints team don't have a direct fax number or e-mail address I'm afraid.
We would need you to raise a formal complaint either by letter, phone or by raising a ticket here: http://contactus.plus.net
Otherwise feel free to tell us about your complaint here and I'll be more than happy to address it for you and to do what I can to resolve any outstanding issues.
Adam.