please connect my phone and broadband
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Re: please connect my phone and broadband
09-02-2010 2:00 PM
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Re: please connect my phone and broadband
09-02-2010 5:09 PM
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I've escalated this, and am waiting on a response, I'll be in touch as soon as I have this.
Re: please connect my phone and broadband
09-02-2010 5:20 PM
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I have had nothing but false promises for 4 months
Re: please connect my phone and broadband
09-02-2010 5:38 PM
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Re: please connect my phone and broadband
09-02-2010 5:57 PM
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Re: please connect my phone and broadband
09-02-2010 6:14 PM
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The other person is trying to stir it.
Did you get a MAC from AOL and give it to PN. As from your comments AOL claim that they own the line, and PN or BTw cant get it in that situation, so the fault might be with AOL
Re: please connect my phone and broadband
09-02-2010 6:19 PM
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They keep making me promises, hence i am still here, but yesterday was the final straw, mac code ordered today !
My problems seem small by comparison to Missforster, she doese not need 4 months of sress hence my advice.
All the best
Re: please connect my phone and broadband
10-02-2010 12:28 PM
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hi mand im really confused now and could really do with your help, i had a phone call this morning from a man at plusnet saying can i be in on the 19th feb for an enginer to set up my line etc, i said to him well i was told yesterday that they couldnt do it now because im not with aol even though i am, he said dont worry its all benn sorted and that theyd messed up yesterday and they now know that im with aol,great i thought everthings getting sorted, then i look on line at my questions and it says that a whole new order has now had to be placed as the first one was wrong, whats going on now and am i still going live on the 19th,i cant be doing with all this stress, i have cancer and am up the hospital every day and that needs to be my priority not whats happeneing with my phone and broadband,
my email address is link:csa removed
please help me again and im really sorry to keep being a pain in the rear end
adie:green personal information removed]
Re: please connect my phone and broadband
10-02-2010 12:39 PM
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You really dont want to publish your email address in a post, this is a public forum, Send it in a PM if necessary. I have requested that a moderator remove it , but there don't seem to be any online at the moment so if you see this post before it gets moderated then you should edit your previous post to blank out the email address.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: please connect my phone and broadband
10-02-2010 12:52 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: please connect my phone and broadband
10-02-2010 2:58 PM
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Re: please connect my phone and broadband
10-02-2010 3:39 PM
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Re: please connect my phone and broadband
10-02-2010 4:20 PM
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I've requested further information from our supplier. Can you let me know when would be a good time to call you tomorrow to discuss please?
Re: please connect my phone and broadband
10-02-2010 4:26 PM
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Re: please connect my phone and broadband
11-02-2010 5:18 PM
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