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why does it take over an hour to get through to customer services ?
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why does it take over an hour to get through to customer services ?
20-08-2015 4:28 PM
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I am sick sore and tired trying to get through to PLUSNET on the telephone. What is happening to customer service ? It is a total joke. It should be renamed LACK OF CUSTOMER SERVICE.
2 REPLIES 2
Re: why does it take over an hour to get through to customer services ?
20-08-2015 6:04 PM
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Hi shivers,
I've just checked your account and it looks like you got through in the end.
Sorry about the wait.
Just to make you aware, we have agents available for live chat via http://contactus.plus.net
we also publish our average call wait times here: http://csc.plus.net
I've just checked your account and it looks like you got through in the end.
Sorry about the wait.
Just to make you aware, we have agents available for live chat via http://contactus.plus.net
we also publish our average call wait times here: http://csc.plus.net
Re: why does it take over an hour to get through to customer services ?
20-08-2015 6:27 PM
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Adam , Unfortunately it show 39.5 waiting and 20 mins wait time 18.25
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samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
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- why does it take over an hour to get through to cu...