Mail Collection Issues

[#1]

Morning

We know some customers are having problems when they're trying to use a client to pick up their mail e.g. Outlook or Thunderbird. 

Our team are investigating this as a matter of urgency and we’ll keep you updated. 

Sorry for the inconvenience

Louisa

[#2]

This should now be working for everyone however, please flag is you’re still having issues.

Thanks