Back Scatter - cherished personal domain
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Back Scatter - cherished personal domain
05-04-2023 7:45 PM
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On 31/1/23 I had thought I'd sorted the back scatter issue (via help from the forum). Unfortunately it's returned in the last few days. Do I sit this out or change my prefix currently mail@cherisheddomain,com ? Or is there a further fix I can carry out ?
Can I continue to reasonably assume that this is not a security issue. I've run Anti virus software and nothing has been detected. However, Plusnet suspended my mail@cherisheddomain.com citing potentially a compromised account and spamming activity. It appears that this was a generic email but has got me concerned again !
(My cherished domain is hosted by Plusnet)
Thanks
B
Re: Back Scatter - cherished personal domain
05-04-2023 11:17 PM
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Such emails sent to other harvested email addresses will hit addresses to which for a host of reasons cannot be delivered. Those non-delivery reports will be sent to your email address, not the sending service.
SPF is a mitigation method to inhibit address spoofing, but to be effective the receiving email service needs to assert the SPF restrictions. That you cannot control, even if you have configured a SPF record.
Assuming SPF is all in place … the spam non-delivery notification will simply be more back scatter. See https://en.m.wikipedia.org/wiki/Backscatter_(email)
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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