Can't see other devices on WiFi when using 5GHz

geo3geo · ‎28-12-2010

If I connect my laptop to the local wifi on the Plusnet hub at 2.4GHZ I can use winSCP or PuTTY to communicate with a Raspberry pi on the same wifi. If I connect my laptop to the hub at 5GHz I can't access the pi. Have a second pi - same problem. Can't see any possible cause in router settings.

Townman · ‎22-08-2007

Are the IP details all being assigned by DHCP?

How do the devices attempting to connect?

I have just tried poking (pinging) some of my devices across the two WiFi bands ... and found that they are using IPv6!!

Also I cannot ping one of the cross band devices ... I need to dig deeper.

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geo3geo · ‎28-12-2010

<<Are the IP details all being assigned by DHCP?

yes

<<How do the devices attempting to connect?

using winSCP or puTTY software on laptop

Router is just called Plusnet2, can't find any manufacturer ident.

Townman · ‎22-08-2007

I should have been clearer - connection by name or by network address?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

geo3geo · ‎28-12-2010

By network IP address.